Refund policy
Thank you for shopping at Vams n Vish.
Every piece in our collection is crafted with deep care, meticulous attention to detail, and a passion for the art of apparel. Our clothing features traditional hand-printed designs. Because these pieces are made by human hands rather than mass-produced by machines, you may notice slight variations and irregularities in the prints. This beautiful lack of uniformity is not a defect. It is the unique fingerprint of handmade artistry and the very specialty of owning a Vams n Vish garment.
Because each piece is uniquely crafted and made in limited runs, all sales are final. We strictly do not provide returns or exchanges for change of mind, buyer’s remorse, or incorrect size selection. We kindly urge our customers to check their measurements carefully against our provided Size Chart before placing an order.
Exception
The only exception to our policy is if an item arrives with a genuine manufacturing defect. In this case, the item may be eligible for an exchange of the same item in the same size, subject to our review and approval.To qualify for a defect-based exchange, the item must be:
Unworn, unwashed, and unaltered.
In its original packaging with all tags still attached.
You must report any manufacturing defects to us, along with photographic proof, within 3 calendar days from the date your package was marked as delivered by the carrier. Any claims made after this 3-day window will automatically be denied.
How to report a defect for an exchange
If you believe your item has a manufacturing defect, please follow these steps to submit your claim directly to our team via email.Send an email to hello@vamsnvish.com with the subject line: Defect Exchange Claim - [Your Order Number].
In the body of the email, include your full name, order number, and a brief description of the manufacturing defect.
Attach clear, well-lit photos of the defect, as well as a photo showing the original tags still attached to the garment.
Our quality control team will review your photos. If approved, we will reply with instructions on how to return the defective garment and receive your replacement.
Please Note: Do not mail items back to us without prior written approval from our team. Unapproved returns will not be processed or sent back to you.