Thank you for visiting and shopping at VAMS N VISH. Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Local Delivery (Singapore):
- Standard Shipping ([e.g., 3–5] business days): [e.g., S$4.50 / Free for orders over S$50]
- Express Shipping ([e.g., 1–2] business days): [e.g., S$10.00]
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International Shipping:
- We ship to [List countries, e.g., Malaysia, Australia, Worldwide].
- Estimated delivery time: [e.g., 7–14] business days depending on the destination.
- Rates are calculated at checkout based on weight and destination.
Note: Delivery delays can occasionally occur due to courier peak seasons or customs clearance.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your package via the link provided in the email.
4. Customs, Duties, and Taxes (International Orders)
VAMS N VISH is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, duties, etc.). Please check your local customs policy before placing an international order.
5. Wrong Address Disclaimers
It is the responsibility of the buyer to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a very small window to correct an incorrect shipping address. Please contact us immediately at vamsnvish@gmail.com if you believe you have provided an incorrect shipping address.
If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the additional shipping fees to resend the package.
6. Damages and Lost Packages
If you receive your order damaged, or if your tracking status shows delivered but you have not received it, please contact our support team at VAMS N VISH within 5 of the delivery date. Please save all packaging materials and damaged goods before filing a claim.
